It began in an integrated concept session. But unlike other "different" ideas that die in a room, this one lived. Because it had legs. Eight of them, actually.
We are of course speaking of Gil "The Crab," the standout in Honda's "Element and Friends" campaign. Originally slated as web vignettes, the commercials took on a life of their own and ran on TV. The web destination was an island where the animals lived, and unique search engine marketing helped drive the traffic to the site. It was an overall success. But that was last year.
To continue the brand momentum for the Honda Element, Honda and RPA extended the campaign with plans to replace the animals, including the crab. At that point, we felt a sense of loss and wanted to see if the public shared our sentiment. And so began the campaign to "Save The Crab."
First, Gil needed to build awareness, so we put him on MySpace in mid-July. Now the use of social networks is no marketing breakthrough. But Gil used MySpace the way users do-- he communicated through it. In fact, Gil laboriously answered all of his fan mail, sent highly coveted animated "pinches" and opened up the doors of communication. People weren't merely talking at him. They were chatting with him.
Gil wrote a blog that laced pop-culture references with product features. He entertained as he explained to over 80,600 MySpace friends.
But things went downhill, and Gil was fired. With the help of his fans, he started a petition at savethecrab.com in early August. With enough signatures, he felt he could get his job back-- a new Element TV spot that would premiere on savethecrab.com. Things were looking up, but a few weeks later Gil had another setback: he was arrested, and his mug shot appeared on The Smoking Gun.
The goal was to pre-launch the all-new trim model for the Element (the SC), create awareness of the new campaign set to launch in late September and immerse marketers and consumers in social networking as it relates to long-term communications. Many other marketers use this outlet for quick promotions, but Honda and RPA wanted to see the lasting brand effect on that audience. The metrics for this are understandably in the numbers, but moreover, we feel that the success is anecdotal, laced within the thousands of positive comments Gil and Honda have received.
-- J Barbush, interactive associate creative director, RPA