In Focus

Rebirth of the 30-Second Spot?

Greg Verdino, crayon

Our industry loves to fund studies that justify blind allegiance to the status quo, even though our own experiences clearly demonstrate that the same old things simply aren't as effective as they once were. For example, the research heads at broadcast networks continue to announce proprietary studies indicating that TV audiences really haven't changed much at all and that they do watch commercials, even though their DVRs empower them to fast-forward through them.


Greg Verdino is chief strategy officer at crayon. Read full bio.

Really? I have a TiVo and almost never watch commercials; neither do any the other TiVo owners I know, and most of them aren't cynical industry pundits. But it's too easy to blame the media companies. Advertisers and agencies are willing co-conspirators. Why else would they lock-in billions of dollars in the television upfront, paying ever higher effective CPMs for increasingly ineffective placements that reach smaller audiences every year?

Which brings me to OPA's Online Video Advertising study; it really isn't much different from those TV studies. The findings seem to indicate that the interruptive 30-second pre-roll is an obvious "best practice," and yet it -- and mild variations of it (the only difference between a 15-second and a 30-second is a few seconds) -- was the only format tested.

The study tested pre-roll versus post-roll, 30 seconds versus 15 seconds and repurposed TV versus original for the web, but it ignored the many other video-based marketing options that can be easily supported with today's technologies.

Do publishers really need to prove to advertisers that they should be porting the familiar old interruption ad model to the web? They're already more than willing to make those buys, as evidenced by some major video portals' claims that their inventory is chronically oversold. I know; I've been there myself.

Today I work at a company founded by the author of "Life After the 30-Second Spot", and from that perspective, my assessment of the OPA study shouldn't surprise you. But dig deeper into my background and you may be surprised. I led Arbitron's internet measurement practice back in the early days of internet radio. I understand how difficult it is to get even the savviest consumers to think about possibilities they've yet to encounter in the real world, and how easy it is to design surveys that will de facto validate the interests of your core constituents. More recently, I ran sales and marketing for a leading broadband video network that, at the time, represented more than 60 million pre-roll impressions.

I know that when pitching agencies on the promise of repurposed television, 30 seconds was our path of least resistance, all the while knowing exactly how much impact they had on our abandonment rates.

But you don't need to be an expert in online video analytics to question the validity of the OPA study's findings. It's easy to see that the survey poses the wrong questions.

My question then is: where's the study that helps marketers, agencies and media companies navigate a path to true innovation in online video? Where are the questions about branded content, the integration of product placements into online video and the use of next-generation video interactivity, including hotspots, overlays and telescoping? Where are the findings that justify the development of new video ad models that don't rely upon intercepting consumers when they just want to watch some content?

Maybe as an industry we're still afraid to ask those questions because the answers will force us to rethink the foundation of our business. That's a shame, because I'm convinced that they're the very questions we need to ask if we want to move our business forward.

 

Comments

Gabe Greenberg
Gabe Greenberg July 27, 2007 at 10:03 PM

I agree that video works and clearly there is a user revolution underway against all media. My concern about this study is that it did not take into account any of the user initiated video ads like those offered by In Text advertising providers. The user wants to be in control of their ad consumption. When offered a solution to engage with the 30 second spot on there own terms as opposed to a traditional pre-roll, I am confident that the same study with pre-roll, in-page, post-roll and no-roll (In text) would yield result of no roll as the winner.

Tom Wilde
Tom Wilde July 25, 2007 at 11:51 AM

I'm not sure we can extrapolate from this study the long term effectiveness of 30 sec pre-rolls. Throughout the history of the net, whenever a new advertising form factor appeared it out-performed (remember 2% CTR on banner ads?) Users' primary expectation online is control- i.e. control of the content they consumer, control of the advertising they consume. One of the biggest reasons for the success of paid search listings has been that there is a value exchange between user and advertiser- user says if you are relevant to me you will get my attention. As a result, the ROI of paid search has consistently surpassed that of almost any other medium. The challenge with the 30 sec pre-roll is that it breaks the user expectation of control, and moves the whole medium back into the realm of the Wannamaker dilemma-50% of the spend is wasted, but nobody can tell which 50%. By forcing users to consumer pre-rolls, I believe we are ultimately capping the growth of consumption of online video, and the long term effectiveness of the advertising. -Tom Wilde CEO, EveryZing.com

Dean Donaldson
Dean Donaldson July 25, 2007 at 9:05 AM

Currently there is a serious dearth innovative interactive video creative in order to suitably offer users a viable alternative. This is partly due to the fragmented delivery mechanisms hampering creativity and unwillingness of clients to be pioneering at this stage. At this moment in time the brand message of video should be complemented by a companion advert allowing a user to interact on screen without leaving their entertainment environment once the message has disappeared - are we really likely to expect users to click away at this point? Length of content must also have a bearing on advert length and be proportionate to it. Intrusive advertising needs to be much more synergistic with the immersive experience digital can offer a user - "nice shirt -> roll-over -> ah so that what it is -> order one". What other medium can claim three senses simultaneously engaged - not only sight and sound, but also touch. This drives the experience deeper into a users psyche meaning greater brand recall later on - just don't expect me to click there and then... after all, do you expect me to pick up the phone immediately when I see a TV ad?! Dean Donaldson - InStream Advertising Evangelist - Eyeblaster UK