Beyond browsing
Even if the consumer were to enter a website address on his or her mobile phone, a top-level URL does not direct the consumer to a micro-site, deep link or mobile application with a call-to-action or promotion dedicated to the campaign. Therefore, marketing success depends on capturing that consumer relationship "on the spot," when a consumer's emotional response to an ad is highest.
iPhone adds to misconception
The appearance of the iPhone may aid and abet the misconception about the importance of browsing on mobile devices. With its clever touch-screen interface and relatively large screen, mobile consumers may be apt to tap in a company's URL to access a website. But browsing a top-level URL does not guarantee that the consumer will reach a promotion.
All large ad agencies are looking for the most effective way to get into the mobile web. The answer lies in integrating mobile as an essential spoke within a company's multi-channel marketing initiatives, using mobile phones as ubiquitous direct-response mechanisms. When paired with traditional advertising, mobile injects new value in the media buy -- even for brands that have not allocated budgets for mobile marketing. For example, the BMW out-of-home campaign was not funded from the car manufacturer's budget for online or mobile marketing but rather from its traditional out-of-home media budget.