Beacon backlash prompts Facebook rethink

Facebook's new ad program, Beacon, hasn't gotten the warm reception the company might have hoped for as MoveOn.org and some of the social network's users have rejected the idea of their online purchases being disclosed via News Feeds. According to a story in BusinessWeek, executives at Facebook are in discussions to make significant changes to the controversial program.

While Facebook has maintained that users concerned about privacy could easily opt out of Beacon, the backlash has only grown in strength, with MoveOn.org joining forces with Facebook users to criticize the new ad program.

Facebook, which has seen its share of user revolts, most significantly when the site launched News Feeds last year, initially downplayed the protests. But now it seems a change could be in the works as early as today, according to an anonymous source cited by BusinessWeek.

Facebook executives were said to be "in deep talks over proposed changes late into the afternoon on Nov. 28," BusinessWeek reporter Catherine Holahan wrote.

 

Comments

Mario Sgambelluri
Mario Sgambelluri November 30, 2007 at 4:26 PM

The way Facebook is handling the "Beacon backlash” is eerily similar to how Amazon handled the "Purchase Circles” controversy. And we all know how that turned out…

What surprises me most is that Facebook went this route at all. They pretty much took a semi-anonymous program that Amazon failed at and made it completely transparent... complete with alerts to your friends. The prospects for a warm user reception were slim at best.

Whether Facebook suffers from a short memory, arrogance or simply failed to do their homework, they haven't done our industry any favors. The Beacon Episode here takes us a few steps further from a future where targeting saves advertisers money, campaign response rates (at least) double and, surrounded by relevant ads, consumers have a (somewhat) better opinion of the advertising industry.