In Focus

6 experts debunk mobile marketing myths

Jeff Hasen, CMO, HipCricket

Myth #7: Texting is a young person's activity.

Reality
The average age of a texter is 38, and the fastest growing group of texters is age 45-64. Consider that kids often text their parents, who are then highly motivated to receive those messages and respond to them. There's no technological barrier to broadly diffused texting either, since more than 96 percent of mobile phones in the U.S. are currently capable. In fact, more than 150 million people regularly send and receive information via wireless text messages.

Advertisers looking at the mobile space may want to consider making their traditional media interactive by adding a call-to-action via wireless. For example, it's easy to ask people to text a special word to a short-code destination and, in return, to serve those interested consumers a mobile coupon they can cash in at a local retailer.

Myth #8: Mobile is still operating on a trial basis and not providing advertisers with significant ROI.

Reality
There's plenty of interest and plenty of ROI for those who seek it. For example, according to a survey from Ad Infuse, as many as 81 percent of respondents say they're going to run a mobile campaign in the near future. Meanwhile, leading advertisers are already tapping into the ubiquity of mobile to drive revenue today.

For example, a radio station in Cleveland now encourages its advertisers to make mobile marketing a part of every pitch, and in eight months it has helped them produce an extra $1 million in revenue. In Salt Lake City, advertisements for country music artist Brad Paisley mentioned a ticket contest sponsored by DaisyMaids, a housecleaning service. Those who entered the contest by texting "brad" to a short code were asked if they wanted to know more about DaisyMaids' offerings. Seven hundred people said "yes," and 80 percent of them signed up for cleaning service! Your results may vary, but offering a mobile link to more information and more offers gives consumers an easy opportunity to open an ongoing dialog with your brand.

Jeff Hasen is CMO of HipCricket, a mobile marketing partner that is currently generating revenue for more than 100 broadcast stations in markets of all size.

 

Comments

Adrian Hall
Adrian Hall August 11, 2008 at 11:59 AM

Mobile advertising is a phenomenon that no one can afford to ignore. However, marketers, wireless carriers and ad networks need to tread carefully in order to ensure that ads are relevant to the end user. It is precisely because mobile phones are considered very personal devices that mobile advertising has the potential either to cause a backlash among consumers or to provide them with a valuable service. Showing users relevant and personalized ads based on contextual, behavioral and demographic targeting will be critical to the success of this nascent industry.

Adrian Hall, Bytemobile

Scotty Moore
Scotty Moore August 7, 2008 at 11:40 AM

I agree with Mark...The mobile brand relationship must be initiated by the user with a freebie. Typically offering free content, cash, or minutes has proven to open doors to building awareness and brand equity. (Resource: Recent Harris Interactive Mobile Advertising Research Report)

The Critical Advertiser
The Critical Advertiser August 6, 2008 at 10:59 AM

54 percent of U.S. users are willing to accept ads on their mobile devices, particularly if the ads bring them access to a subsidized service. No kidding? Advertising subsidizes free content and services? I always thought it was there to annoy me. Here I was busily trying to block, skip or ignore it while visiting my favorite website. But bring those ads to mobile and I'll TOTALLY pay attention!