The X Factor: Banners and the death of advertising

The consumer
Let's face it, the consumer wants everything, doesn't want to pay for it, and doesn't want to be annoyed in the process. The proliferation of banner advertising enabled by ad networks is not something they enjoy. In fact, if they actually knew who all of you were, they would start campaigns against you. Luckily, the consumer has started to get numbed-out by the whole banner experience anyway. There are just so many that they all blend into the background, which really, if you think about it, is doing none of us any good. We're still throwing a thousand pennies at the consumer hoping one gets lodged in their skin. Have you ever had someone throw a thousand pennies at you one at a time? Try it. It's really annoying. But eventually you just start to let them bounce off of you and go on about your business. That is the current state of banner advertising. Don't believe me? Name one banner ad that you didn't create that you remember. OK, now another, and another. Now, name some television commercials. Easy wasn't it?

The creative
Ah, crap, people like me. The copywriter and the creative director in me just wants to create something magical, something aesthetically pleasing that I can be proud of, puff up like a peacock and say, "I did that! Now all bow down to me and bask in my glory." Uh, yeah, that doesn't happen. However, it once did. You still see traditional creatives point to that 30-second work of art they created while sipping a martini at a bar, pointing to the screen in response to the question, "What do you do?"

My friends, colleagues, and everyone else who now hates me for pointing out that they now work in a business that slings droll banality at people all day in a bygone era of advertising -- those days are not coming back. There used to be real writers who were copywriters. They wrote books and articles, and not on advertising, but on life. They had the ability to make words that would move you, twist the subtle innuendoes and cascading eloquence until you cried. Have you ever cried at a Google AdSense ad?

The agency
Be it traditional or online, the agency knows the transition has reached the tipping point for online. Agency management loves the banner; it is probably one of their most profitable areas of online advertising. Creative agencies have long had the SEO and SEM programs stripped from them and put into the hands of specialists. Site creation is often done by someone else, and even if it's created by them, it's managed internally by the client. What a lot of online agencies are left with from a creative standpoint is the banner. Oh sure, they'll be able to sell them on an occasional microsite that does the client no good, but at least it shows well and gets the creatives busy on something they'll bitch about less. But between the creative, media planning and analytics, the banner is becoming the bread and butter baby of online agencies. The smart agencies, however, are now working on more strategic projects in the social media space. But agency management is going to ride the banner horse until it drops dead, and take all the money to the bank while doing it.

The client
The massive reduction in the pricing of display advertising, due to ad networks, is having profound effects. The most important of which is that display advertising is now in reach of the hundreds of thousands of small businesses across the country -- the clients without agencies. Much in the same way that Google is the conduit for these companies in SEM, they are now able to advertise with display advertising online in an effective, meaningful and cost effective manner.

Someone is going to create a banner-creation tool where clients can just log in, choose the background, upload their logos, type in some text and automatically -- poof! -- a banner ad: fully coded, animated and ready to go, with myriad options on ad networks to run it. It is the only way to remotely control the aesthetic for the hundreds of thousands of small businesses wishing to replicate their AdWords success in display creative.

Look, those businesses don't want to create ads that look like crap. They just cannot afford to work with the high cost of agencies. Let's start to give them the tools they need, shall we? If I have to deal with what's coming, I think I'm going back to traditional.

The industry
The industry lumbers on at its ever-accelerated pace. It does not care where the money is coming from, what format, what creative. Pretty or not, the industry is aesthetically neutral. It goes where it wants to. When all of this starts to stabilize in 20 years, will we be proud of what we have accomplished? What we have created? What have we foisted onto the public? Or will we be horrified?

I love this industry. I love the people in it, the eclectic group of misfits that now run real businesses, the ability to help shape the future of it, the energy that is always about the "new." Let's not forget that. Let's all work to create something meaningful for consumers. Let's create an ad format that will shape that future for the better -- one that benefits us all.

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Sean X Cummings runs SXC Marketing, an advertising and marketing consultancy specializing in helping brands, agencies and vendors connect with their consumers more effectively.

 

Comments

Robert Kadar
Robert Kadar September 15, 2008 at 9:06 AM

I totally agree with Sean Cummings response to my post. I find the lack of creativity and the willingness to explore new online messaging tactics frustrating. In the health and pharma world in which we concentrate it's even tougher as the legal and "MedReg" departments of the pharma companies dictate techniques the marketing departments can utilize. Much of online advertising has become transactional in nature with little in the way of truly creative or breakthrough thinking.
Robert Kadar
CEO
Good Health Advertising Inc
www.GoodHealthAdvertising.com

Sean X Cummings
Sean X Cummings September 12, 2008 at 12:56 PM

I am not debating that banners are now a standard. I was around when there were not even standardized sizes for banners... that truly sucked. The IAB at least was able to get that.

It's just a crappy standard. It was created before we understood the medium by people, well, like me unfortunately. WIRED was the first site I saw one on. I remember when in '96 we were still saying how great the internet was... no advertising... the dissemination of content, ideas, thoughts, the democratization of information. And I was IN advertising. We were going to change the world.

We created that standard because a lot of us were working in traditional. It made sense, an online billboard. We didn't understand at that time the difference between passive consumption while driving, and active information seeking. How could we, it was totally radical from anything we knew. A ever growing massive Hypercard stack.

Like our own Democracy, the promise of the Internet has, over the last 13 years, changed. The illusion of freedom under a controlled system of power. I am continually impressed with Craig's List. A site that could made millions, if not billions if it was controlled by someone else. But for them, enough money it seems, is enough. They have replaced almost an entire model of classified advertising in newspapers with something, that is, essentially, free. Is that good? I do not really know, but it seeks to change the model. Evolve.

It's that after the implosion we stopped creating true innovation in advertising online. Standards actually preclude that in a way. They stifle innovation by locking us all into systems. It is a symbiotic relationship. We need those standards to grow fast, we need them to create a harmony of navigation. Without them we are chaos. But in the chaos emerges radical ideas.

We are now a real industry. With real jobs. Real titles. Real companies. Luckily many of us still get away from having to wear "real" business attire ;)

The societal impacts of what we do are profound. Let's seek to do them with a little more aesthetic.

Can we create an ad format that benefits the consumer and does not just seek to pound them into the pavement with mass attack? I do not know, but we should at least still step back once and awhile and try.

ranty rant signing off...

Robert Kadar
Robert Kadar September 12, 2008 at 9:15 AM

Two things here -- banners work because they representation standardization and no industry can exist without standards. They are easily deployable, trackable and affordable.

The other point "ad networks" or "rep firms" exist in all media - TV, Radio, Print, Outdoor, Yellow Pages, etc. So it's totally logical that online advertising networks exist to serve an increasingly fragmented marketplace.

Robert Kadar
CEO
Good Health Advertising Inc.
www.GoodHealthAdvertising.com

Hibben Silvo
Hibben Silvo September 9, 2008 at 11:50 AM

I believe that you are not alone in your views and many are concerned with the future of online advertising in the hands of ad networks. However, it is your exact concerns that the company I work for, Adcision Luxury Media, was built around. We have found that more and more brands are embracing targeted networks like Adcision to broaden their reach. We are an online luxury ad network and publisher representation firm that offers transparency to both our advertisers and publishers. We are always seeking opportunities for 'out of the box' advertising for our clients. For an example of a creative campaign running on one of our publishers, see the page overlay currently running from Leading Hotels of The World on www.fivestaralliance.com

Joseph Raben
Joseph Raben September 9, 2008 at 11:23 AM

Your negative comments on banner advertising suggest that it would be advantageous to move beyond the mere transference of a type of communication devised for television and take more advantage of the Web's cap- acity for interaction. In particular, an effective advertising message should draw the potential customer to an activ- ity that she/he enjoys and should include the promotion within the activity itself. I have developed an interactive online word puzzle that has already proven highly attrac- tive in a print version, and that would be particularly use- ful in marketing products and services--like books and cruises--to older women, who have leisure time and disposable income. Can you help me with it?