Ready, set, discount... or not
As can be said of many things, just because you can discount your product or service doesn't mean you should. There is a time and a place for discounting, and it either works or it doesn't. Discounts can feel forced, desperate or over the top -- or they can feel like an integrated token of thanks that customers feel fortunate, rather than entitled, to receive.
Ultimately, brands and their marketers have a choice. You can discount your brand by discounting your products the wrong way, or you can constantly seek to build brand equity by delivering on your brand promise while discounting your products along the way. Good luck!
Tony Bombacino is chief marketing officer at Restaurant.com.