In Focus

5 brands that gave 'em something to talk about

Intuit

Company: Intuit
Campaign: The Tax Rap

For a WOM campaign last year, financial software company Intuit turned to the incongruous pairing of TurboTax and has-been rap star Vanilla Ice. Ice and 500 others submitted raps about doing their taxes with TurboTax to a YouTube channel set up by Intuit for the contest. (The YouTube channel included the tagline "Just because we're experts in tax code doesn't mean we can't bust mad flow. Ahem.")



The participant with the best video was awarded $25,000; second- and third-place winners also received cash prizes. Winners of five Viewer's Choice awards received coveted cubic zirconium TurboTax bling. The combination of a celebrity spokesperson and user-generated content -- along with graphics and other media that gave consumers a sense that Intuit was in on the joke -- resulted in more than 3 million page views, more than 900 incoming links and 700 blog mentions, according to WOMMA.

 

Comments

Kimberly Wolfson
Kimberly Wolfson November 20, 2008 at 12:04 PM

Strong point made with the Healthy Choice/Ivanka Trump example. Makes sense that WOM marketing draws traffic to the brand's website and that brand interactivity with those commentators could have been beneficial.

Hilary Weber
Hilary Weber November 19, 2008 at 12:21 PM

Great article! Good, concrete examples -- very helpful. BTW, Andy Sernovitz' current work with the Blog Council is very cool as well (OK, I'm biased - I'm a member!) Check it out at blogcouncil.org.

Steve Snyder
Steve Snyder November 19, 2008 at 11:37 AM

Great post. Autenticity is key as well as highlighting brand value.