In Focus

11 email design best practices

Campaign checklist; messaging hierarchy

2. Email design 2.0
We all know the basic components of email, but let's face it -- your emails have to be pretty sexy to be read in this day in age.

With the amount of email the average person gets bombarded with, email marketers need to be more targeted and relevant than ever as they continually strive to stand out. In this hectic email marketing landscape, it's very important to send precise emails that resonate strongly with your readers. This means never overlooking any aspect of your campaign.

Try using a campaign checklist to ensure you always send a well-designed, optimized email that will be more likely to get great results.

3. Layout and theme
The hierarchy of messaging is your secret weapon to great email design.

First, keep your layout simple and free from complex tables by avoiding unnecessary embedded rows and columns.

Second, make sure that you achieve balance between the amount of text and images your email contains. Non-text content such as videos or background images should not be used as the main focus. Replace them with an attractive call-to-action button that will lead to a landing page with the promised content.

Since many users simply scan emails in lieu of reading them, it's important to make your copy easy to process. There are several ways to ensure your message is easy to scan. Try a light background with dark copy, placed in short, centered lines that read vertically above the fold.

Another effective approach is to make sure that your important content is placed in an F-shaped pattern. Studies show that readers will first view the headline, followed by the text down the side and finally the middle section of text.

 

Comments

Ryan Buchanan
Ryan Buchanan March 19, 2009 at 11:01 AM

Dan - great to get your insight on 30% of your audience on mobile devices - the shift has definitely been happening faster than we thought, but also consider that many mobile email readers will also read the email quickly on their laptops/desktops.

Michel - I'm going to check out your article. Thank you all for your comments!

Michel Depière
Michel Depière March 19, 2009 at 4:08 AM

Very informative post. I've written something similar in my own blog a few months ago. A lot of people try to do well but get some basics and details wrong that screw up their whole strategy. (http://markethings.wordpress.com/2008/11/05/the-hitchhikers-guide-to-practical-email-campaigning/)

James Riker
James Riker March 19, 2009 at 2:49 AM

I just got a copy of ePostMailer.com and I would recommend to anyone who needs to send out an opt-in email mailshot. Its the best free desktop based email marketing software I have used so far.

Ann James
Ann James March 18, 2009 at 9:49 AM

had to laugh - I haven't read the article yet but the email announcing '11 email best design practices' surely could have been better thought out? I've got images turned off and could just see a big white image space with no copy below the headline for a whole screen as I scrolled down... Assuming from previous comment it's about driving to PDA though, very timely - we're working on optimisation for too (iMedia email is a waste of time on a Blackberry too btw!)
I'm sure there's good stuff in the content though!

Dan Green
Dan Green March 18, 2009 at 8:49 AM

Excellent post Ryan. We're finding about 30% on average are reading email first on mobile devices. Designing with an understanding of recipient preferences has had a significant impact on ROI.
Thanks,
Dan