In Focus

5 rules for marketing in niche social networks

Rule 1

Keep your mind open to interesting communities

When approaching niche social networks, it's good to keep an open mind -- a very, very open mind. More than likely, you have only a vague idea of all of the places your target audience might be. So if users are going beyond big social networks, where are they heading?

Odds are, if you can dream it, there's an online network of people out there who are into it. Doug Schumacher, founder and creative director at Basement Inc., can attest to this. His firm was tasked with developing the marketing around a new installment of the popular Resident Evil movie franchise -- a project with ties to audiences with a variety of interests, including pop culture, video games, horror movies, and CGI, among others. But the weirdest special-interest target audience? Zombie aficionados. And as it turns out, the web is teeming with zombie-centric social networks.

In Basement's online conversation analysis, the firm found that people were already talking about zombies and "Resident Evil" on these networks -- and they were doing so passionately. Thus, these networks represented an ideal niche audience to target with "Resident Evil" marketing efforts.

Zombie social networks might sound pretty niche. But the point is, somewhere out there, people are talking about your brand -- and you'd better find them.

Larry Weintraub, CEO of Fanscape, says that in the future, we're going to see even more fragmentation when it comes to social networks. "You're going to see niche social networks, and then you're going to see niche-niche social networks," he says.

As an example, Weintraub proposes a scenario in which the plumbers of the world, sick to death with the lack of plumber-related features on Facebook, start their very own social network, PlumberSpace. And within that niche social network, niche-niche social networks appear, such as Southern California PlumberSpace. Although this world of niche-niche social networks is largely theoretical at this point -- or at least in its infancy -- Weintraub believes it will offer great opportunities for marketers. Whether you're Home Depot or a plunger manufacturer, finding an audience as specialized as SoCal plumbers is a marketer's dream -- a highly targeted audience that will likely be particularly responsive to your marketing messages.

 

Comments

Blaise Nutter
Blaise Nutter September 4, 2009 at 2:25 PM

To both Bernard and Jonathan, I totally agree that niche-niche has been around for awhile. When working on the article, in my mind I was definitely comparing these new social networks to the discussion groups of old. And I think these rules apply now, just as they did fifteen years ago when the net was just taking off commercially, and that we can't forget these small networks/groups just because they're not the current Big Thing (like FB or Twitter).

Doug Schumacher
Doug Schumacher September 4, 2009 at 1:04 PM

Steve,

I noticed your comment below. The niche social nets vary greatly in terms of size. That's one of the challenges. And it can be tough to estimate, as tools like Compete don't work for individual groups inside a larger network.

But you can look at activity, and estimate total size based on things like number of posts, and the number of people commenting, to get a sense of the visibility and impact of a single post.

Hope that helps.

Jonathan Moody
Jonathan Moody September 2, 2009 at 8:48 AM

Thanks for flagging up a point that needs making. I also echo Bernard's argument that niche communities are nothing new and add the point that they are often a major influence on purchase decisions. Where better than a community (forum, mesage board or even blog) dedicated to a particular car model or even type (say compacs or SUVs) for getting the low down before buying a car? Many "fan" groups on social networks are not so active and often don't contain the level of debate expertise that some communities have.

Bernard Yin
Bernard Yin September 1, 2009 at 3:15 PM

With all due respects "Niche Niche" has been around for a long time even in older school systems like Yahoo! Groups. All in all, these 5 rules are excellent guidelines. Good job Blaise.

Blaise Nutter
Blaise Nutter August 31, 2009 at 5:53 PM

Hey Steve and Todd,

Thanks to both of you for the kind words.

And Steve, I have no idea how many people use all the niche spaces at this point. I think it was last reported that Facebook had close to 200 million users, which isn't that much when you consider all the people who are online globally. Is there any accurate way of estimating how many people are using the niche spaces? I don't know, but it's an interesting thought...

Todd Havens
Todd Havens August 31, 2009 at 5:44 PM

Solid piece here, Blaise. It's nice to see marketing protocol acknowledged for the niche networks (and there are lots of 'em!) since they deserve to be recognized, too.

Steve Dodd
Steve Dodd August 31, 2009 at 10:12 AM

Hey Blaise, this is a really good post and raises some interesting points for people to consider. The big guys usually get all the attention but quite often, the accumulated user community in niche spaces is bigger than the big players. Do you have any idea about how many users are in the niche world verses say a Facebook?

Thanks for the great thinking and solid advice.