In Focus

Augmented reality: What marketers need to know

The promise of augmented reality

Augmented reality (AR) has become a hot topic among marketers, particularly in light of the release of Yelp's Monocle app that allows users to see location-based reviews hovering on their iPhone screens. The technology has provoked repeat interest from Mashable, Wired, Fast Company, and ReadWriteWeb, while companies like IBM, GE, Best Buy, P&G, and Wal-Mart are moving beyond pure gimmick to truly connect with consumers via AR.

The seminal promise of AR is as the touchstone technology allowing social networks, geo-based tracking, and the semantic web to converge. Put less geekily, think of AR as your personalized digital butler, who will get to know your behavior so specifically that it can prethink your choices based on your friends, location, and how you search online. The cyberpunk fictions have come to reality with AR, and the cultural ramifications are as powerful as the marketing opportunities.

In this article, we'll take a look at the fundamental ways in which augmented reality will reshape consumer behavior and interactive marketing, as well as a few companies and applications that are leading the way. 

 

Comments

R.E.
R.E. "Buzz" Brindle December 20, 2009 at 3:43 PM

Based on a couple of blogs about AR that I've posted on my website (BrindleMedia.net), I've been asked by a small suburban
radio station in upstate NY to do a monthly morning show segment about new media trends like AR. It's definitely a 45 and older audience, so it will all seem much too futuristic for many of the listeners. Nevertheless, it's interesting that the show's 60ish year old host finds the topic of enough interest for his target audience that he's willing to devote valuable airtime to it.

David Shor
David Shor December 16, 2009 at 2:01 AM

Well, I know what my next career's going to be!

Roger Pavane
Roger Pavane December 3, 2009 at 11:35 AM

The technology is complex and yes many do not understand it. As marketers we need to better explain the benefits of AR and introduce it in little steps otherwise mainstream adoption will be slow.

Daniel Green
Daniel Green December 3, 2009 at 11:05 AM

Ditto. I thought there would be a lot more comments here. I think it's over a lot of people's heads at this point. How to get your arms around AR and use it in a meaningful way. The tools are not there yet. It needs to get critical mass. Right now it's experimental. Great article and insight.
Dan Green
Group Director
Unicast

Guillermo Corea
Guillermo Corea December 2, 2009 at 5:23 PM

Hard to believe that it's 5:20pm and no one has commented on this article. I've been exposed to augmented reality, and all I can say is WOW!!!!! To think of what companies like IBM, GE, BestBuy, car dealerships, etc, could do with this technology just boggles (sp?) the mind.