In Focus

10 sneaky marketing tactics you need to avoid

Cutting corners with deception

Stop me if you've heard this one before: The internet is full of people looking to deceive you and take advantage of you. That means it's a great place to find deceptive marketing practices.

I know -- shocker.

Today, I'll share with you some of the most common deceptive digital marketing practices. To be clear, I'm not talking about criminal activities including things like phishing, offers from Nigerian princes, or even spam about "male enhancement." I'm talking about those deceptive tactics that, while not illegal, fall squarely in that grey area that always looks so tempting. Some of you reading this may have strayed into this area once or twice. Some more of you are probably there right now. And a few of you are there, but might not even realize it.

In this article, each of these 10 practices receive a score from 1 to 10, with 10 being criminal (literally) and 1 being "poor form." Simply put, all of these deceptive practices amount to people just cutting corners. How many is your company using right now?

 

Comments

Jane Mok
Jane Mok October 13, 2010 at 9:05 AM

Jonathan, thanks for the article. I'm new to digital marketing so tips and tricks are very handy.

I've to admit I'm guilty of #2 - my arm was twisted, I swear. But the superiors felt that since the information was public (don't ask how), it was perfectly acceptable. I know it's deceptive but how about e-mail address acquisition through database marketing companies? Are they all unethical then - do I just avoid them like the plague?

Wilson Zorn
Wilson Zorn October 5, 2010 at 3:34 PM

Great article. I'm glad you called out Adobe's force-feeding of McAfee; it's really beneath them (well, apparently it's not beneath them!) and I shake my head when I see such prominent organizations engaging in this. I think Adobe has some great products but they have created a lot of ill will with this technique.

Jonathan Richman
Jonathan Richman February 22, 2010 at 12:20 AM

@Toby I don't have my email address on my public sites, but people do know the company I work for, so they just start guessing at the email configuration. first inital [dot] middle initial [dot] last name...no...first name [dot] last name. There's a finite number of options, so it's not hard to figure out.

Toby Marshall
Toby Marshall February 19, 2010 at 7:19 PM

Jonathan, love the Report Spam button, we use it in Google Apps.

But one question: why don't you have a 'temporary email on your public sites. Then when too many morons and pond scum (can't swear here, love to say what I really think, involves blunt knives, castration or breast removal), we turn the address off.

But it does raise a question about a great community way to hit back at the scum: If millions of us on GMail (or similar 'live reporting' spam filters) encouraged spam to be sent to us by posting our addresses online, they would be turned off quickly. Hopefully the older fashioned spam filter companies would get to hear about or share the feeds of the 'live' filtering companies

So the spammers are turned off fast, so make less money, and that's all they care about. So the problem goes away.

Is that all it takes to rid us of this global scurge?

My own ongoing campaign is NEVER to buy anything from an unsolicited email. Doesn't have quite the same impact. What do you think?

Jessi Link
Jessi Link February 18, 2010 at 2:33 PM

@Paul - there is no difference between the keyword stuffing described and other "tricks" to get ranked - they're all unethical, disallowed by the SEs, and lead to a poor user experience. True Search Engine Optimization is based (in part) on ensuring that your content and inbound links are relevant, keyword rich, and focus on what your site or product is truly about. Using "tricks" will frequently get you penalized in the SEs in addition to providing a poor user experience.
So in short, any of the "tricks" that would detract from the user experience will also be likely to negatively impact your organic rankings across SEs. XP and SEO are tightly woven and should work together.

Paul Whaley
Paul Whaley February 18, 2010 at 4:59 AM

Good piece! Speaking for the devil, I like the way iMedia breaks its articles across pages - by chunking the content that way, I'll wager readers have better retention of the pieces. People seriously lose attention on big, long single screens of text.

Just out of interest, what's the difference (philosophically) between keyword stuffing and any other SEO trick?

As far as I can tell, the "optimisation" is only for the seller, not the search engine user. I might be imagining things, but it seems to be getting harder and harder to these days to distinguish information sites (which I need) from sites which are pretending to be what I need, but are actually just selling stuff.

Brian Meeks
Brian Meeks February 17, 2010 at 4:21 PM

That was a fantastic list. I found every single one of those 10 to be helpful. I am new to bloggin. I have just bought my own domain, so this sort of help is greatly appreciated.

Thanks

Brian

Angi Kelley
Angi Kelley February 17, 2010 at 11:55 AM

Great article! Had to laugh at the stupidity of these "marketers." When you have to reduce yourself to such schemes, it's because you really don't want to do your job.

Jonathan Richman
Jonathan Richman February 17, 2010 at 11:51 AM

@Kate Apparently more than what we think, but Google only seems to think about 260 people globally per month. I'm guessing that when you're selling immortality, you have to focus on the "long tail."

Kate Strathmann
Kate Strathmann February 17, 2010 at 11:22 AM

"alien cemetery"? Is that really something that people search for regularly?!? I'm laughing. Great article Jonathan.

Jonathan Richman
Jonathan Richman February 17, 2010 at 9:26 AM

@Kip That hurts. That hurts. There could have been a worse ending.

Kip Edwardson
Kip Edwardson February 17, 2010 at 9:10 AM

Hey, Butch got all the way to the end! The result? iMedia lets Jonathan submit another article. ; ) I kid, I kid....

Google Guys say it best, "Don't Be Evil." Sage advice that everyone should follow.

Jonathan Richman
Jonathan Richman February 17, 2010 at 8:45 AM

@Butch. Yep...that's probably in the top 20. You probably got iMedia's attention at least. (PS: I just do the writing, not the layout)

Butch Snyder
Butch Snyder February 17, 2010 at 8:29 AM

So how do you rank the "Next Page" trick? Generator of page views for you and the reward is tiny bits of content?