I'm done checking in... for now

Just like that, without even a conscious thought about it, I stopped checking in.

Days later, I was sitting in my truck in the parking lot of the train station, waiting for the 6:08 a.m. train to pull in. I am the mayor of this particular station, thanks to my having diligently "checked in" there several times over the last several months.

I should point out that I'm also the mayor of my office, my own house, the two places in New York City where I most often buy lunch and, most importantly, the only bar in my neighborhood that's worth going to -- Butcher Boy Bar & Grill. At one point, I was mayor of my local Home Depot, and I'm sure it wouldn't be terribly difficult to become the mayor of my local drycleaner, or the auto parts store, or any of the other lame-o places I tend to visit.

If Foursquare had debuted when I was 25, and still living in Manhattan instead of out in the 'burbs, and still going out to bars on a regular basis, maybe I'd still be using it. Being the mayor of Red Rock West, Brother Jimmy's, or any of the bars I used to frequent might confer some bragging rights, and thus convey some value. But now that I'm older and somewhat lamer, bragging rights don't count for much. No one cares if I'm in contention for the mayorship of the Radio Shack around the corner, or if I earned a "crunked" badge for visiting four places in one night. (I feel lame for having earned said badge by visiting too many home improvement stores in a short period of time.)

I don't want to get down on myself too much. I did, after all, see this coming. I saw in Foursquare what many have seen in things like Farmville. The notion of jumping through a series of low-effort hoops for a series of tiny digital rewards is tremendously addicting. It's what made several video games like Diablo II wildly successful. I predict Foursquare will continue to grow, especially among the urban 21-29 set.

What would really set Foursquare ablaze, though, would be if the venues would get on board. If I owned a bar right now, I'd let my Foursquare mayor drink unlimited free drafts during his term as mayor. That would pack the place with contenders pretty consistently, and the promo would get better as Foursquare grew in popularity.

As I mentioned earlier, I'm now older and lamer, with my fraternity-style drinking days behind me. I want some tangible benefit from Foursquare. When I check in at Home Depot, I want 10 percent off power tools. Become the mayor? I want a $100 gift card.

Without the incentive, Foursquare becomes just another "tap the button, get a food pellet" game. While those types of things can be addictive and fun, they get tiresome after a while. If Foursquare wants to get in it for the long haul, it should be sending ambassadors to different venues in New York and other cities where the app has gained traction. Sell venues turn-key promotions and coupons. Then this whole thing gets really compelling.

It's not even that difficult a sales proposition. I was explaining it to Tracy, the bartender at Butcher Boy Bar & Grill. "Whoever 'checks in' here the most becomes the mayor. If people want to be the mayor, they have to come here to do that. Incentivize your mayor with drink specials and you've got something that drives traffic to the bar."

I think she got it.

That beeping you hear off in the distance is the dump truck of money that is preparing to back up into Foursquare's driveway. I hope they use some of that money to put some feet on the ground to sell some promotions.

Tom Hespos is the chairman and president of Underscore Marketing and blogs at Hespos.com.

On Twitter? Follow Tom at @THespos1 or @_MarketingLLC. Follow iMedia Connection at @iMediaTweet.

 

Comments

Sari Signorelli
Sari Signorelli May 14, 2010 at 10:59 AM

I just ran a Foursquare marathon to try it out in NYC (go the overshare badge to confirm that) and I think you are correct, it's got great potential, but it will need to move forward to live up to it. There is a private foundation currently looking into using Foursquare as a vehicle to gather points that people can then donate to charity--in essence they become cash donations on behalf of the user. I, like you, am always somewhat embarrassed when I become a mayor because I am of the age where I visit what the 20-somethings would consider lame. But, I do like it when I'm out of town and find reliable tips for places via Foursquare, so I'm trying to encourage my non-bar-hopping-but-still-finding-interesting-places friends to use it in cities we frequent. We're not as lame when we're traveling :-) And I'd really like it if when I checked into Home Depot someone had left tips about what paint/grill/etc. is better than others...

Tom Hespos
Tom Hespos May 13, 2010 at 4:58 PM

Sorry. We'll have to agree to disagree. I think that something that drives store traffic and has the potential to incent loyalty might actually be a good idea. Not sure why you're so against it...

Jeffrey Summers
Jeffrey Summers May 13, 2010 at 4:49 PM

Better value! Better experiences! Better relationships! You of all people should know that doing the same thing everybody else does is the fastest way to becoming a commodity.

Tom Hespos
Tom Hespos May 13, 2010 at 4:34 PM

Jeffrey - Well, what's the alternative? More FSIs?

Jeffrey Summers
Jeffrey Summers May 13, 2010 at 4:32 PM

...So now we are to reward people who browse? Are we to reward short term frequency or lifetime value? Browsing or actual dollars spent? Sorry, but GEO tagging is the least of their problems.

Tom Hespos
Tom Hespos May 13, 2010 at 3:49 PM

Jeffrey - Of course you can check in without actually being there. But if FourSquare were to make an investment in a location-based promotion, don't you think they'd make the relatively easy fix to ensure that cheaters can't do this anymore? Just verify the approximate GPS location and you've fixed that bug.

Or maybe we should just leave it open and let people cheat. Would make for some interesting bar confrontations. ;-)

Jeffrey Summers
Jeffrey Summers May 13, 2010 at 3:43 PM

Your information is absolutely false. You do NOT have to visit a business in order to check-in. I check-in to businesses all the time and am the Mayor of several but I have never set foot in them - just to prove how bogus the situation is with Foursquare. Now the idea that they should push coupons, discounts & free product is totally inane.

Mark Kolier
Mark Kolier May 13, 2010 at 12:24 PM

Great point Tom and that is already happening at drinking establishments in Manhattan and no doubt elsewhere. What would be even better would be for the estalishments to be able to confirm their GPS location so the user would not have to make 'choices' about where they are and it would automatically 'know' exactly where you are.

And Facebook is ready to blow it up but I hope foursquare finds a way to stay in the game.

Tom Hespos
Tom Hespos May 13, 2010 at 11:18 AM

Steve - I think Facebook needs to deal with the immense privacy blowback currently knocking on its front door before its location-based services might take off. The concern about potential misuse of personal data is spreading. Whereas a couple weeks ago I thought it might blow over, now I'm not so sure. People have a lot up about their interests and affiliations on Facebook. Depending on how the privacy controversy shakes out, I'm not sure they'll want to add location-based data on themselves yet.

Michael Loveridge
Michael Loveridge May 13, 2010 at 11:14 AM

I agree that the $$ is in the Mayor-specific promotions. But there is another opportunity for just check-in based promotions. Ben & Jerry's has one in play right now that gives FourSquare members who sign in 3 sccops for $3. The mayor happens to get a fourth scoop for free.

That's the sort of promotion that will make FourSquare explode.

Steve Latham
Steve Latham May 13, 2010 at 10:55 AM

Insightful article Tom.

What are your thoughts on Facebook's entrance into location-based services? While those who are already on Foursquare may continue to use it, the other 399 million FB users who are interested in check-ins are likely to stay home (on Facebook).

It's hard to see how this (new definition for F-Bomb) won't be a huge roadblock to Foursquare's growth. Am I missing something?

http://twitter.com/stevelatham

Ani Matson
Ani Matson May 13, 2010 at 10:29 AM

I agree with you. I think I am done checking in as well. I tested checking in during The Children's ball in Washington DC. The room had over 1000 people and I could see that 3 people checked in. Than it spooked me ... what if someone runs into somebody they don't like or wish to avoid? Major unnecessary scene ... It's great for stalkers.

I do like the idea of offering discounts to frequent checker inners but for now I'll just watch how it plays out.