Back in November, I aired the client woes of a few anonymous agency people, in the spirit of unity -- who doesn't have a story about a jerk they'd like to tell? In this article, the clients are the ones doing the talking.
In order to cull the best of the worst, I am still keeping my sources secret. I also decided to keep the agency names out of it, even if they deserve to be called out. They know who they are.
I've organized the stories into five "commandments" of good agency behavior. Follow these and you should be in the clear. If you don't, you might end up here in the near future. You've been warned!