Why DMPs are the keystone of data-driven marketing

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For someone such as Nick Jordan, director of product management at Adobe Systems, integrating Adobe's DMP, the Adobe Audience Manager, to the in-house suite of marketing solutions is a very exciting prospect for advertisers. Current clients already using their flagship analytics product, SiteCatalyst, will find amazing synergies when connecting to the DMP. "Before this integration," Jordan said, "marketers had to architect their audience strategy and them implement. Now, with a platform that can not only bring data in, push data out, and then also bring back feedback in to reset the tactics, there's a new level automation that can bring exponential power which advertisers have never had before."

There's also a huge need to analyze and evaluate the data that marketers can access. Jordan says Adobe is tackling that problem. "Helping to score and vet data to make sense of it all is also very important to the future of the DMP. With our 'Algorithmic Segments' product, for example, you can analyze the visitors who have completed an action and then figure out the unique data points against the general population to find what attributes make up that kind of user. This helps marketers find the next set of users who are like their most important customers. The kind of ROI you can generate from this depth of analysis is off the charts."

Not just for marketers

AudienceScience is a company that has been providing DMP-like services for publishers before the acronym even existed. Jeremy Mason, VP of strategic operations, took me through the history of his company's deep relationships with publishers over the last decade. Audience Science has helped its clients segment and sell behavioral targeting (a term they coined) to advertisers in order to generate more revenue. But the appetite has grown tremendously in recent months.

"Right now, publishers are learning what data can really do," Mason said. "There are sales teams out there that have only focused on the inventory but meanwhile, they haven't tapped into this. So this discussion has really brought to surface the core value that AudSci has been doing for years. A lot of our partners realize with the competition growing fierce, they need to get involved. They're thinking, 'if we can get efficiency out of this then we can make more money.'"

Mason thinks that the rise of popularity of the term DMP has actually been a great catalyst for the industry to move faster towards a data-driven mindset. "Yes, we've been acting as a DMP for literally hundreds of well-known publishers for almost a decade, but only recently have marketers had direct access to this technology. As more clients use their DMPs, there's more of a market for data. With more of a market for data, it funds more product development for DMPs to manage that data. It's an interesting cycle that is snowballing into everyone in our industry -- brands, agencies, vendors, publishers -- to start leveraging data more and more. There's a bright future for what the digital channel is really right for and that's data-driven marketing."

 

Comments

Jeremy Mason
Jeremy Mason June 15, 2012 at 1:39 AM

For anyone that has any questions about DMPs, or how AudienceScience would answer any of the questions raised in the comments, don't hesitate contacting me. I would be happy to discuss our thoughts and experiences more in-depth!

Rick Castro
Rick Castro June 14, 2012 at 5:55 PM

Great insights, Josh. Seems the space is evolving quickly along with the DSPs.

Mark Patron
Mark Patron June 14, 2012 at 2:48 PM

Thanks for the great article Josh. Based on how offline developed I'd suggest two types of DMP will develop, prospect and customer databases.

Jonh Martin
Jonh Martin June 13, 2012 at 1:01 PM

but when the data is collected by and based on cookies and clicks, do you really think that's the future? 16% of people are responsible for 80% of clicks on display ads and the average cookie only last 3 days. You're missing out on so much of your audience if this is your only answer. What do DMPs say when someone brings this up?

David Dowhan
David Dowhan June 13, 2012 at 12:08 PM

Very niece piece Josh. You make a compelling case for needing a DMP to stay market competitive. The future winners will be those companies that figure out how to get the right data into their DMP and apply that critical intelligence layer on top of the data. Competitive advantage will come to marketers who build up highly customized and specific data sets that are directly tailored for their audience segments and the marketing problems they are trying to solve - basic demographics are not going to cut it. Scale and precision of those data assets are the key. DMPs are a critical tool for digital marketing; however a lot of care has to be given to the nature and quality of the data ingested. Otherwise we end up just shuttling a lot of big data from point A to point B, with no real insights, actionability, or results.

Tim Messier
Tim Messier June 12, 2012 at 11:48 PM

Good article, Josh ... thank you. What often gets overlooked when talking about DSPs is the complexity that arises from trying to leverage multiple disparate data and technology platforms. It's simple to see the power of infusing undifferentiated (secondary premium?) inventory with a marketer's rich audience data. It gets more complex when you put yourself into a publisher's shoes. Publishers have audience, inventory (typically viewed as premium) and data (usually). Finding the perfect recipe that usually also includes the marketer's data, and can be supported by the publisher's technology stack, can be significantly more complicated.

Jeremy Mason
Jeremy Mason June 12, 2012 at 10:39 PM

Great content as always Josh. We're proud to be FUOR's DMP, especially considering your expertise in this space!

Chris Brinkworth
Chris Brinkworth June 12, 2012 at 8:18 PM

Josh - great piece. One question I've never managed to get my head around - is what if I want to 'change out of' a DMP for another one'. Have you discussed this previously with an advertiser/marketer? Is it hard or simple to do? eg, like moving money from one bank to another - or not quite that simple? Just how portable are these tools?

Troy Lerner
Troy Lerner June 12, 2012 at 3:22 PM

Right, but don't the recent announcements from DoubleClick tell us that Google will give us the DMP-- and it will be free?