The ultimate checklist for startup agencies

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Thinking about becoming an entrepreneur? You've come to the right place.

With an abundance of resources on the internet, there's never been a better time to start a business with little to no money!

If you already own a successful company, don't close your internet browser just yet. You can use the information in this article to make any business more efficient, cost-effective, and focused.

The ultimate checklist for startup agencies

Becoming a business: You gotta keep 'em separated

If you want to be perceived as more than an at-home business and don't want clients showing up to your house or calling you at all times of the night, create a separate business address and phone number.

There are a lot of private mailbox services out there -- make sure you choose the right one. Your local UPS store, for example, allows 24-7 access to your mailbox and accepts packages (of all sizes) on your behalf -- a perfect situation for the entrepreneur who travels a lot. Depending on your needs, you definitely want to choose the right PMB to avoid changing your business address multiple times, creating an inconvenience to clients as well as delays in payments if checks are being mailed to you.

For the phone, Google Voice is a great free way to set-up a separate number, with a personalized greeting and call forwarding to your cell phone or land-line. This way, customers don't hear your personal voicemail and won't have to call multiple phone numbers in order to reach you.

Another great option is to hire a virtual receptionist. CallRuby.com offers affordable packages where a real, live receptionist answers your client's calls with a 14-day free trial. Customer service is crucial and a receptionist ensures every call is answered and transferred when and where you like. Best of all, it saves time so you can focus on making money.

 

Comments

Clayton Mitchell
Clayton Mitchell November 27, 2012 at 9:32 PM

While I do think there is some valuable information in here, I'm a little miffed that you would recommend 99designs as a source for design work. This is a site that is damaging the marketing community - no agency, that will need to bill at a relatively decent hourly rate should be supporting this website. There are decent opportunities to get good work out of that site, yes, but it's allowing companies to go around agencies, which makes it more of a struggle in the industry. Sure, I get that the landscape is changing for agencies, but cheap and inexpensive doesn't mean quality a lot of the time (I've never seen a submission from a designer through that site that includes trademark research). I could go on, but I think the focal point of my statement is clear.