Bob Garfield

The 12 worst things that could happen to marketers in 2013

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Worst thing No. 4: We ignore consumer concerns

Peter Matthews, OMD's group director of digital, says we need to listen to the consumer in 2013 about issues like privacy concerns and educate them about good options. Not doing so, he explains, will bring down the hatchet of do-not-track for an issue that requires a scalpel.

Peter Matthews is a digital marketing and media professional with more than 18 years of experience building brands and driving acquisition. He is a seasoned analyst and negotiator with a broad range of category experience, including consumer healthcare, CPG, finance, retail, and travel.