Bob Garfield

The 9 fastest ways to piss off online shoppers

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Are you making your customers furious? Here are the simple things you're doing that drive shoppers away from your site.

There are many ways to make customers angry, and today you don't even need an employee to blow it for your brand. Online commerce is one of the main ways consumers shop, and there are many things you're doing that could be pissing them off.

Disgruntled customers don't become repeat customers. Here are the simple ways you're damaging your standing in the market.

 

Comments

Franchesca Nguyen
Franchesca Nguyen July 31, 2014 at 10:08 AM

And having to pay so much for shipping and handling.