New functionalities need new instructions.

As more and more websites are using rich interface design, prompts may need to be added for users to understand the different or newer features.

On Google Maps, for example, users encounter a "drag and drop" feature that allows them to click on a specific section of a map and drag to see the adjacent areas. Most users Molecular tested did not notice this feature until it was pointed out. It would have been helpful to include more upfront directions about this exciting functionality. Other features have similar road blocks, such as the hybrid and satellite views. If a user is not familiar with those features, they are not compelled to click.

A simple, yet noticeable sidebar that explains what hybrid or satellite view is tells users that additional options exist and guides them through the process. This way, users can see the difference in an easy-to-read, yellow information box that highlights key features that make sites such as Google Maps unique.

The following image of a hybrid Google map shows the enhanced results simple instructions can provide:

Next: Changed Conventions