A 17-year veteran to the technology industry, David joined RightNow in 2006 and currently holds the title of Chief Solutions Officer. In this position, he is responsible for the entire RightNow solution including Products, Partners, and Best Practices, including the five Centers of Excellence.

Before RightNow, David was the vice president of sales and marketing at Software AG. There he helped to define, market, and sell a leading business-centric SOA suite.

David also served as the vice president of products for Artesia Technologies, a content management vendor, until 2001. In this position he was responsible for product management, development, and quality assurance. Prior to Artesia, David founded a professional services company that focused on packaging solution offerings built using a CASE tool environment. David started his career at Price Waterhouse in Washington, DC.