TechCrunch is reporting that more than a few Facebook users are angry over customer service problems that have surfaced at the social network. Apparently, Facebook has not been terribly responsive to customers who have had their accounts disabled. That in turn has prompted widespread criticism of the platform at Satisfaction.com, a bulletin board that hosts discussions on a range of web topics.

"Satisfaction has been receiving a steady and significant stream of users whose accounts have been disabled without warning or explanation," Satisfaction CEO Thor Muller told TechCrunch. "Some of them may deserve it for mischief of one sort or another. Many others appear to be innocent victims of Facebook's unknown and unaccountable flagging systems. In all cases, Facebook maintains a presumption of guilt, and provides users virtually no means to appeal or get information about the presumed offense. The distrust fueled by Beacon is being mirrored in this policy that indicates a flagrant disregard by Facebook towards its users."

The outcry comes on the heels of a major reversal from Facebook regarding its Beacon advertising system. That controversy culminated in an apology from Facebook CEO Mark Zuckerberg.

While there are a number of reasons why users can be terminated from Facebook, and each case certainly varies, the central concern for the company would seem to be that users are taking criticism of the social network onto other platforms. After all, Facebook has stared down user revolts in the past, most notably when it introduced News Feeds. That program, which updates users on their friends' activities, caused a large and immediate backlash, but no real long-term damage to the site.

Facebook did not immediately return an email seeking comment on this latest user uproar.