President, The Brookeside Group
Tom Cates is founder and president of The Brookeside Group, a Boston-based consulting agency focused on helping companies build profitable business relationships. Reach Tom at info@brookeside.com.
Retaining clients in today's fiercely competitive and connected digital marketplace is more of a challenge than ever. Here are glaring signs that your client might leave and how to prevent it.
Full Summit Calendar | Request Invite
1 3 big brands that don't want -- or need -- an agency
2 How 5 brands took huge risks on controversial content
3 5 questions your social media team hates being asked
4 The 8 best social media campaigns of 2012
5 4 brands that emotionally connect with consumers
