Gary's Bio
Bringing over 20 years of experience in decision support, CRM and software development, Angel co-founded SEMphonic and is president and chief technology officer. He's responsible for leading the development of web analytics and SEM decision making tools to market and support customers.
Before SEMphonic, Angel created and implemented multi-million dollar CRM systems whose customer-driven use of web analytics increased profitability and customer loyalty for Fortune 500 companies including VISA, Bank of America and American Express. His pioneering work in web behavioral profiling, neural-network web analysis, web-content success correlation, and point-to-point process analysis also has enabled major brands such as American Express, Charles Schwab, Intuit, CyberTrader and AOL to dramatically improve customer acquisition and satisfaction, and shopping-cart conversion, and result in consecutive multi-million dollar bottom-line improvements.
Angel has published articles including: "Using Card Transaction Data, American Demographics," "Using Daytime Data for Direct Mail Targeting, Business Geographics" and "Worker's Compensation Providers Networks, Business Insurance."
He graduated, with honors, from Duke University and lives in San Francisco with his wife and two young girls.
