ellipsis flag icon-blogicon-check icon-comments icon-email icon-error icon-facebook icon-follow-comment icon-googleicon-hamburger icon-imedia-blog icon-imediaicon-instagramicon-left-arrow icon-linked-in icon-linked icon-linkedin icon-multi-page-view icon-person icon-print icon-right-arrow icon-save icon-searchicon-share-arrow icon-single-page-view icon-tag icon-twitter icon-unfollow icon-upload icon-valid icon-video-play icon-views icon-website icon-youtubelogo-imedia-white logo-imedia logo-mediaWhite review-star thumbs_down thumbs_up

iMedia Online Retail Summit: Australia April 29 - May 1, 2019

2019 Theme - Retailing: who moved our model?

iMedia Online Retail Summit provides an intimate environment for senior online retail marketing executives to converge, debate and discuss the major strategic issues they face in online retail. This exclusive, invitation-only event is a closed forum for the sharpest minds in the industry to connect and discuss shared challenges, as well as network, build relationships and meet potential partners.

The 2019 summit program will be comprised of international and local keynotes, as well as interactive roundtables and breakout sessions, that have been created by senior e-commerce practitioners for senior e-commerce practitioners through an advisory board comprised of senior leaders from across the industry. Here's a taste of what to expect...

If  you are a technology solution/provider or agency, you can attend as a networker by purchasing your tickets directly using the below button, or enquire through the below form to find out more or about becoming a sponsor.

        Contact Us     View 2018 Site     Subscribe to Newsletter    Purchase networker pass

Attend the Summit



Up to 120 of the most influential online retailing executives from Australia’s leading retailers are invited to spend three days and two nights at this unique Australian Summit at the Sheraton Grand Mirage Resort, as a guest of iMedia. Our delegates comprise of:

  • Heads of E-commerce
  • Heads of Digital Marketing
  • Supply Chain & Logistics Directors
  • Senior IT Executives
  • Brand/Product Managers
  • Senior Marketing Executives

If the above describes your role, request an invitation to attend.

Featured Speakers

  • Megan Scott

    Megan Scott

    Global E-Retail Performance Manager

    Moet Hennessy

  • Chris Hughes

    Chris Hughes

    Vice President, Digital Acceptance Solutions

    Visa Asia Pacific

  • Jody Turner

    Jody Turner

    Strategy Director, Creative Consumer Intelligence,

    Culture of Future

  • Simon Kemp

    Simon Kemp

    Founder and CEO


  • Tink Taylor

    Tink Taylor

    Founder & President


  • Graham Jackson

    Graham Jackson


    Fluent Commerce

  • Nicholas Kontopoulos

    Nicholas Kontopoulos

    Head of APAC & EMEA Commerce Marketing


  • Michel van Aalten

    Michel van Aalten

    Country Manager, ANZ


  • Cezwan Ceron

    Cezwan Ceron

    Head Of Production & Customer Satisfaction


  • Matthew Pezzimenti

    Matthew Pezzimenti

    Founder & Conversion Optimisation Specialist

    Conversion Kings

  • Mez Homayunfard

    Mez Homayunfard

    Co-Founder & Head of Partnerships

    Online Marketing Gurus

  • Hamish Brown

    Hamish Brown

    Video Marketing Specialist, ANZ


  • Damian Naughton

    Damian Naughton

    Video Marketing Specialist, ANZ


  • Travis Balinas

    Travis Balinas

    Director of Product Marketing


  • Chris Grow

    Chris Grow

    Global Marketing Manager


  • Yvonne Adele

    Yvonne Adele


    Yvonne Adele Productions

  • Ryf Quail

    Ryf Quail

    Managing Director, ANZ

    iMedia ANZ

  • Agenda

    10:00 AM - 11:30 AM

    Check in time is 3pm

    12:00 PM - 2:00 PM

    As part of the retailer constituency, this initial lunch is designed to 'feed' a collaborative vibe from the onset of the summit.   

    12:00 PM - 2:00 PM

    Check in time is 3pm

    2:00 PM - 3:30 PM
    Free Time
    3:30 PM - 5:45 PM
    A compulsory event where delegates are required to request and confirm meetings prior to the Summit. The session involves 10 x 10 minute meetings designed to float top line objectives and set up subsequent meetings after exploring synergies.
    Sponsored by:
    5:45 PM - 6:30 PM
    Free Time
    6:30 PM - 7:00 PM
    Network and mingle ahead of our official opening remarks
    7:00 PM - 7:35 PM
    Welcome & Opening Remarks
    Managing Director, ANZ
    7:35 PM - 8:10 PM
    International Opening Keynote
    Global E-Retail Performance Manager
    8:10 PM - 10:00 PM
    After a delicious dinner, there will be a relaxed vibe, allowing time to meet the entire delegation.
    6:00 AM - 7:00 AM
    Join Moustache Republic for a refreshing morning of Yoga on the pristine grounds of the Sheraton Grand Mirage Resort. There is no better way to start your iMedia day.
    Sponsored by:
    Moustache Republic
    7:30 AM - 8:35 AM
    Day two begins with breakfast and barista coffee.
    8:35 AM - 9:10 AM
    Fireside Chat
    9:10 AM - 9:45 AM
    Keynote: Cybersource
    Vice President, Digital Acceptance Solutions
    Sponsored by:
    9:45 AM - 9:55 AM
    Quickfire: Adyen
    Country Manager, ANZ
    9:55 AM - 10:05 AM
    SLI Systems is the predictive cloud-based platform of tools for e-commerce websites that accelerates your business in three ways: We generate more traffic, convert your shoppers into buyers and maximize your order values.
    10:05 AM - 10:15 AM
    10:15 AM - 10:45 AM
    Grab a barista coffee thanks to Sitecore
    Sponsored by:
    10:45 AM - 11:10 AM
    Breakout with Bazaarvoice Bazaarvoice helps the world’s best brands capture, analyze, and – most importantly – act on social data.
    Breakout with Adyen
    Country Manager, ANZ
    Breakout with Optimizley Optimizely is the world's leading experimentation platform, empowering marketing and product teams to test, learn and deploy winning digital experiences.
    11:15 AM - 11:40 AM
    Breakout with Dynamic Yield We’re the powerful personalization platform you’ve been looking for. The most complete set of integrated personalization and optimization solutions.
    11:45 AM - 12:10 PM
    Breakout with Emarsys Emarsys, a leading provider of marketing software, enables true, one-to-one interactions between marketers and consumers.
    Breakout with Usabilla Collect user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions. Want to see what Usabilla can do for you?
    12:15 PM - 12:50 PM
    Video Marketing Specialist, ANZ
    Video Marketing Specialist, ANZ
    1:00 PM - 5:00 PM
    Extreme Karting
    Sponsored by:
    SLI systems
    Sponsored by:
    Golf at The Palms
    Sponsored by:
    BBQ Like A Pro!
    Sponsored by:
    Sailing in paradise
    Sponsored by:
    5:00 PM - 7:00 PM
    Free Time
    7:00 PM - 10:00 PM
    Join us for Dinner & Networking. We are stepping it up this year - it will be one for the ages.
    Sponsored by:
    8:30 AM - 9:30 AM
    Day three begins with breakfast and barista coffee in the main ballroom. This is great chance to compare notes from day 1 and 2 and discuss how to implement key takeaways with industry peers.
    Sponsored by:
    9:30 AM - 10:05 AM
    Opening Keynote
    Founder and CEO
    10:05 AM - 10:40 AM
    Retailer Panel
    10:40 AM - 11:10 AM
    Each table will have a topic. A leading Australian retailer will moderate a session of discovery and collaboration while comparing notes on mutual pain points and success stories. A crowd favourite.
    11:10 AM - 11:40 AM
    Grab a barista coffee thanks to Sitecore
    Sponsored by:
    11:40 AM - 12:05 PM
    Breakout with Conversion Kings and OMG
    Co-Founder & Head of Partnerships
    Founder & Conversion Optimisation Specialist
    Breakout with Mindarc
    Head Of Production & Customer Satisfaction
    Breakout with Tealium Tealium powers the new era of real-time customer engagement and marketing, enabling global businesses to unlock their customer data and create more.
    12:05 PM - 12:40 PM
    Founder & President
    12:40 PM - 12:55 PM
    Closing International Keynote
    Strategy Director, Creative Consumer Intelligence,
    12:55 PM - 1:05 PM
    Closing Remarks and Ultimate Networker Prize Draw
    Sponsored by:
    1:05 PM - 2:00 PM
    As part of the constituency, this final lunch is designed to satiate any final questions a and close the loop on the summit.

    Advisory Board

  • Paula Mitchell

    Paula Mitchell

    Chief Digital Officer

    General Pants Co.

  • Merline McGregor

    Merline McGregor

    General Manager, Australia


  • Naina D'Souza

    Naina D'Souza

    Group Digital Manager

    Michael Hill

  • Shane Lenton

    Shane Lenton

    Chief Information Officer


  • James Johnson

    James Johnson

    Regional Director

    Salesforce Commerce Cloud

  • Lisa Powell

    Lisa Powell

    Head of Retail Practice


  • Michel van Aalten

    Michel van Aalten

    Country Manager, ANZ


  • Susie Sugden

    Susie Sugden

    Chief Commercial Officer & Chief Marketing Officer

    Temple and Webster

  • Lance Eerhard

    Lance Eerhard

    Head of eCommerce APAC South

    South ZX Ventures

  • Brett Raven

    Brett Raven

    Chief Information Officer

    Big Red Group

  • Tora Brophy

    Tora Brophy

    Retail Market Lead, Google Marketing Solutions


  • Elle Kuiters

    Elle Kuiters

    Head of Ecommerce & Digital

    M.J. Bale

  • Julie Mathers

    Julie Mathers

    CEO & Founder

    Flora & Fauna

  • Cameron McPherson

    Cameron McPherson

    E-Commerce Manager


  • Sam Shennan

    Sam Shennan

    Managing Director


  • Event Sponsors

    • Salesforce
    • Ayden
    • Sitecore
    • Optimizely
    • Episerver
    • SLI systems
    • Mindarc
    • Conversion Kings
    • Online Marketing Gurus
    • Brightcove
    • clickfrenzy
    • Tealium
    • Cybersource
    • Purecomm
    • Dotmailer
    • Dynamic Yield
    • Magento
    • NMPI
    • Big Commerce
    • Bazaarvoice
    • Fluent Commerce
    • Usabilla
    • Emarsys
    • Moustache Republic
    • Acidgreen
    • Criteo
    • Cnetric
    • Adestra
    • Brightcove
    • NMPI
    • YourFilm

    You should sponsor the iMedia Online Retail Summit if your organisation provides any of the following services:

    E-commerce Payment Platforms, Email Marketing Solutions, Shopping Cart Solutions, Supply Chain & Freight Management Solutions, Shipping & Fulfillment Services, CRM & CMS Software Providers, Data Mining / Warehousing Solutions, Web Analytics, Web Design & Development, SEO / SEM Services, Online Security Solutions, M-Commerce Solutions, Loyalty Scheme Solutions, Shopping Cart Software, Price Comparison Software, E-commerce Systems & Software, Customer acquisition & Loyalty, Location Based Marketing.

    Ready to get involved?

      Please email us.


    Sheraton Grand Mirage Resort
    Sheraton Grand Mirage Resort 71 Seaworld Dr, Main Beach QLD 4217
    Gold Coast, Australia

    +61 7 5577 0000

    The conference starts on Monday 29th April at 12:00pm for the Retailers-Only Lunch and 3:45pm for Business Connect. Sponsors and networkers are required to arrive and register on or before 2:00pm in time for Business Connect. The conference finishes on 1st of May at 2PM.

    Sheraton Grand Mirage Resort
    71 Seaworld Dr, Main Beach QLD 4217
    T: (07) 5577 0000

    More Information