Paula is a dedicated project manager and business systems analyst with extensive experience in the implementation and management of numerous retail applications and e-commerce solutions. A proven ability in dealing with changing business priorities and ensuring successful outcomes whilst working within commercial boundaries and demonstrating a strong customer focus.

Throughout her career, Paula has developed detailed knowledge in multichannel retailing and on-line store operations, accompanied with experience in change management and process re-engineering strategies.

Paula has a keen analytical mind, an eye for detail with an enthusiastic and passionate personality, demonstrated by a 16 year career with one organisation. Excellent verbal and written communication skills that facilitate the building of strategic relationships with both internal and external stakeholders, peers and executive management.

Specialties:Multichannel Retailing, E-commerce Channel Management, Web Experience, Customer Focus, Team Building, Change Management.

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