Passionate. Curious. Resourceful. I have had the pleasure of working with a number of high performance organisations for over a decade, specialising in the art and science of customer communication and engagement. Over the past fifteen years I have been working in the digital, e-commerce and loyalty space, and the optimisation of the relationships between communication and commerce. Combining robust content strategies based on consumer insights and analytics, the goal is to progress towards positive behaviour change. I believe in the power of 'the big idea' but that execution is the key to excellence.

I look forward to meeting you.