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iMedia Online Retail Summit: Australia April 27 - 29, 2020

2020 Theme: Partnerships: great alone, better together.

iMedia Online Retail Summit provides an intimate environment for senior online retail marketing executives to converge, debate and discuss the major strategic issues they face in online retail. This exclusive, invitation-only event is a closed forum for the sharpest minds in the industry to connect and discuss shared challenges, as well as network, build relationships and meet potential partners.

The 2020 summit program will be comprised of international and local keynotes, as well as interactive roundtables and breakout sessions, that have been created by senior e-commerce practitioners for senior e-commerce practitioners through an advisory board comprised of senior leaders from across the industry. Here's a taste of what to expect...

If  you are a technology solution/provider or agency, you can attend as a networker by purchasing your tickets directly using the below button, or enquire through the below form to find out more or about becoming a sponsor.

     Purchase Networker Pass      Contact Us     View 2019 Site     Subscribe to Newsletter

Attend the Summit



Up to 120 of the most influential online retailing executives from Australia’s leading retailers are invited to spend three days and two nights at this unique Australian Summit at the Sheraton Grand Mirage Resort, as a guest of iMedia. Our delegates comprise of:

  • Heads of E-commerce
  • Heads of Digital Marketing
  • Supply Chain & Logistics Directors
  • Senior IT Executives
  • Brand/Product Managers
  • Senior Marketing Executives

If the above describes your role, request an invitation to attend.

Featured Speakers

  • Nicola Clement

    Nicola Clement

    Head of Digital Experience


  • Drew Green

    Drew Green

    CEO, President, Director


  • Bridget Taylor

    Bridget Taylor

    Executive Creative Director


  • Kate Musgrove

    Kate Musgrove

    Managing Director, APAC


  • Tink Taylor

    Tink Taylor

    Founder & President


  • Tanguy Meriadec

    Tanguy Meriadec

    Sales Consultant


  • Ryf Quail

    Ryf Quail

    Managing Director, ANZ

    iMedia ANZ

  • Agenda

    9:30 AM - 11:30 AM

    Check in time is 3pm

    11:30 AM - 1:30 PM

    As part of the retailer constituency, this initial lunch is designed to 'feed' a collaborative vibe from the onset of the summit.   

    1:30 PM - 2:15 PM
    Free Time
    2:15 PM - 2:30 PM
    Welcome & Opening Remarks
    Managing Director, ANZ
    2:30 PM - 3:00 PM
    3:00 PM - 5:15 PM
    A compulsory event where delegates are required to request and confirm meetings prior to the Summit. The session involves 10 x 10 minute meetings designed to float top line objectives and set up subsequent meetings after exploring synergies.
    Sponsored by:
    5:15 PM - 6:15 PM
    Free Time
    6:15 PM - 6:45 PM
    Network and mingle ahead of our official opening remarks
    6:45 PM - 7:20 PM
    Opening Keynote
    Head of Digital Experience
    7:30 PM - 9:30 PM
    After a delicious dinner, there will be a relaxed vibe, allowing time to meet the entire delegation.
    Sponsored by:
    7:30 AM - 8:30 AM
    Day two begins with breakfast and barista coffee.
    8:30 AM - 9:05 AM
    International Opening Keynote
    CEO, President, Director
    9:05 AM - 9:40 AM
    9:40 AM - 10:05 AM
    10:05 AM - 10:15 AM
    10:15 AM - 10:45 AM
    Grab a barista coffee
    10:45 AM - 11:10 AM
    Breakout with Adyen Speaker to be announced soon!
    Breakout with Big Commerce Speaker to be announced soon!
    Breakout with Conversion Kings Speaker to be announced soon!
    11:15 AM - 11:40 AM
    Breakout with Bazaarvoice
    Managing Director, APAC
    11:45 AM - 12:10 PM
    Breakout with Emarsys Speaker to be announced soon!
    12:15 PM - 12:50 PM
    1:00 PM - 5:00 PM
    Networking Activities
    5:00 PM - 6:30 PM
    Free Time
    6:30 PM - 9:30 PM
    Join us for Dinner & Networking.
    8:00 AM - 9:00 AM
    Day three begins with breakfast and barista coffee in the main ballroom. This is great chance to compare notes from day 1 and 2 and discuss how to implement key takeaways with industry peers.
    9:00 AM - 9:35 AM
    Opening Keynote
    9:35 AM - 10:05 AM
    10:05 AM - 10:40 AM
    Each table will have a topic. A leading Australian retailer will moderate a session of discovery and collaboration while comparing notes on mutual pain points and success stories. A crowd favourite.
    10:40 AM - 11:10 AM
    Grab a barista coffee
    11:10 AM - 11:35 AM
    Breakout Sessions
    11:40 AM - 12:15 PM
    Founder & President
    12:15 PM - 12:50 PM
    International Closing Keynote
    Executive Creative Director
    12:50 PM - 12:55 PM
    Closing Remarks and Ultimate Networker Prize Draw
    12:55 PM - 2:00 PM
    As part of the constituency, this final lunch is designed to satiate any final questions a and close the loop on the summit.

    Advisory Board

  • Brad Foenander

    Brad Foenander

    Head of E-Commerce


  • Caroline Swarbrick

    Caroline Swarbrick

    Head of Digital & Ecommerce


  • Wayne Baskin

    Wayne Baskin

    Chief Technology Officer


  • Ben Anderson

    Ben Anderson

    Head of E-Commerce

    Accent Group

  • Dean Salakas

    Dean Salakas

    Chief Party Dude

    The Party People

  • Jemima Miller

    Jemima Miller

    Global E-Commerce Manager

    Heritage Brands

  • Sam Shennan

    Sam Shennan

    Managing Director


  • Adam McWhinney

    Adam McWhinney

    Chief Experience Officer & Co-Founder

    Temple & Webster

  • Sarah Cunningham

    Sarah Cunningham

    Director, Sales - ANZ


  • Shane Lenton

    Shane Lenton

    Chief Information Officer


  • Lance Eerhard

    Lance Eerhard

    Head of eCommerce APAC South

    South ZX Ventures

  • Michel van Aalten

    Michel van Aalten

    Country Manager, ANZ


  • Shannon Ingrey

    Shannon Ingrey

    Vice President & General Manager, APAC


  • Paula Mitchell

    Paula Mitchell

    Chief Digital Officer

    General Pants Co.

  • Lisa Powell

    Lisa Powell

    Head of Retail Practice


  • Trish Patel

    Trish Patel

    Group Marketing Manager

    iMedia ANZ

  • Ryf Quail

    Ryf Quail

    Managing Director, ANZ

    iMedia ANZ

  • Patrick Rechsteiner

    Patrick Rechsteiner

    General Manager E-Commerce

    Brand Collective

  • Julia Bucalina

    Julia Bucalina

    Head of E-Commerce Australia and New Zealand

    Under Armour

  • Event Sponsors

    • Dotdigital
    • Salesforce
    • Episerver
    • Big Commerce
    • Acidgreen
    • Brightcove
    • UNBXD
    • Akeneo
    • Bazaarvoice
    • Marketplacer
    • Emarsys
    • Shopify Plus
    • Conversion Kings
    • Adyen
    • Swrve
    • Fluent Commerce
    • Limepay
    • Magento
    • Brightcove
    • NMPI
    • YourFilm

    You should sponsor the iMedia Online Retail Summit if your organisation provides any of the following services:

    E-commerce Payment Platforms, Email Marketing Solutions, Shopping Cart Solutions, Supply Chain & Freight Management Solutions, Shipping & Fulfillment Services, CRM & CMS Software Providers, Data Mining / Warehousing Solutions, Web Analytics, Web Design & Development, SEO / SEM Services, Online Security Solutions, M-Commerce Solutions, Loyalty Scheme Solutions, Shopping Cart Software, Price Comparison Software, E-commerce Systems & Software, Customer acquisition & Loyalty, Location Based Marketing.

    Ready to get involved?

      Please email us.


    Sheraton Grand Mirage Resort
    Sheraton Grand Mirage Resort 71 Seaworld Dr, Main Beach QLD 4217
    Gold Coast, Australia

    +61 7 5577 0000

    The conference starts on Monday 27th April at 12:00pm for the Retailers-Only Lunch and 3:45pm for Business Connect. Sponsors and networkers are required to arrive and register on or before 2:00pm in time for Business Connect. The conference finishes on 29th April at 2PM.

    Sheraton Grand Mirage Resort
    71 Seaworld Dr, Main Beach QLD 4217
    T: (07) 5577 0000

    More Information